At Hot Laces, we strive to ensure your satisfaction with every purchase. However, we understand that there may be circumstances where you need to return a product. Please review our policy below.
All sales at Hot Laces are final. We do not accept returns unless the product received is defective or damaged. If you believe you have received a faulty item, please contact our customer support team at support@hotlaces.com within 7 days of receiving the product.
In the case of a defective or damaged item, we will initiate a refund or offer a replacement, as per your preference. Please provide detailed information and images of the issue when contacting our customer support.
If you have any questions or concerns about our Refund and Returns Policy, please contact us at support@hotlaces.com.
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